Model-Based Business Engineering, Blog by Dr. Juergen Pitschke, +49 351 30935193 This email address is being protected from spambots. You need JavaScript enabled to view it.g

Classify, Classify, Classify, ...

In the last blog post, I emphasized the importance of structuring for gathering information, formalizing (modeling), evaluating and analyzing. This applies to all artifacts and abstractions. How can we structure a business process? How can we classify the individual activities? How can we classify operational decisions? How can we classify risks?

The question "How does the business process work on your site?" or the question "How is the operational decision structured?" is often not effective as a first question. We have to help the user by asking for specific classes of activities (or operational decisions). It should be remembered that we are iterative. A critical review is necessary so that we do not "forget" any activity or decision.

Accordingly, I am always on the lookout for suggestions for classifications of artifacts.

In business process modeling, I find a useful classification in "Business Analysis" by Debra Paul and Donald Yates (Ed.). The activities are classified as follows

  • Planning Activities
  • Enabling Activities
  • Doing Activities
  • Monitoring Activities
  • Controlling Activities

This classification has proven itself in my projects. First we ask about the activities that are necessary for the planning of business processes or business cases In the next step about "Enabling Activities" to prepare for the business process or case. Next, we ask for "Doing Activities". The work is really done. The "doing activities" must be monitored and controlled. We want to improve our business processes and decisions. We want to "learn" and this requires monitoring and measuring.

The good thing is that we think of the context of the actual process. What is needed for monitoring and control?

A similar classification can be found in "Business Process Management" by Martyn A. Ould. Activities are classified there according to

  • Planning Activities
  • Reporting Activities
  • Monitoring Activities
  • Scheduling Activities
  • Resourcing Activities
  • Prioritizing Activities
  • Negotiating Activities
  • Reconciling Activities

Associated with this is the naming of roles. These roles are responsible for the respective class of activities. The classification is a little bit more detailed than by Paul / Yates. The classifications are similar and can be mapped on each other. It gives us further suggestions as to what types of activities we should think about. For example, it is often thought too late about reports ("reporting"). These activities can be seen under "monitoring".

The classification used is closely connected to the project order. If we model processes with the General Data Protection Regulation (GDPR) view, a possible classification is to whether the respective activity is relevant for data protection or not.

I will post more classifications here. I look forward to feedback and classifications you use.

Juergen Pitschke

     

Tags: Business Architecture, MBEE