Business Knowledge, Language, Models - Part 2
As announced, another post on the books by Ron Ross and Steven Pinker and the primer "How to define Business Terms in Plain English". I'm still at the very beginning of Ron's book, I'm a bit further with Steven Pinker's book.
Steven Pinker's book is about language - as the title suggests. Many linguistic considerations. Ron's Primer and the book have a different focus: How can business communication succeed in "normal" English without misunderstandings?
Both books have something in common here. To avoid misunderstandings between speaker and addressee, both need a common vocabulary. Pinker says: "... the members of a language community receive an enormous benefit: the ability to convey a concept from mind to mind virtually instantaneously. ..." and later "For some strings a meaning can be guessed, but we lack confidence that the speaker has used the same code in producing the sentence as we used in interpreting it. "
Another peculiarity when considering business models (business rules, business decisions, requirements, ...) is that communication does not necessarily take place directly and online. We may have no or no direct opportunity to ask the creator of the respective model what his understanding was and what context (he assumed).
This problem is also known in Goethe (Faust Part One). He lets Mephistopheles say, "Man generally thinks, if words he only hears, Articulated noise must have some meaning in it.".
Tags: Business Architecture